Potato Bazaar

Frequently Asked Questions

General & Access

Is Potato Bazaar free to use? Are there any paid plans?

Yes, most basic features are free. Some premium features and business tools may be offered as paid plans in future.

Is this app only for potato farmers or for traders and companies also?

It is useful for farmers, traders, buyers, processors, exporters and service providers — anyone connected to the potato business.

Do I need internet to use the app?

Yes, internet is required to access real-time prices, trading features and updates.

What is Potato Bazaar and how does it work?

Potato Bazaar is a digital platform that connects people across the potato value chain to trade, access information, stay updated with real-time prices and use helpful services easily from their phone.

Can I use the app in local languages? Which languages are supported?

Yes, you can choose from Hindi, English, Gujarati, Punjabi and Bengali. More languages will be added soon.

Is this app available only in India or globally?

It is currently focused on India but will expand to other potato markets gradually.

Account & Profile

What is the difference between farmer, trader and institutional buyer account types?

Farmers and traders get standard features, while large buyers and companies get access to RFQ, bulk purchase and advanced modules.

Is KYC or GST mandatory to use the platform?

For general use, it is optional. But verified users and businesses get more trust and access to high-value features and visibility.

How do I register or sign up on the app?

Just enter your mobile number, verify using OTP, enter basic details and your account gets created instantly.

How do I upgrade from a normal account to business / institutional account?

Go to profile settings, Register For RFQ and submit basic business details for verification.

Can I edit or update my mobile number, location or business details later?

Yes, you can easily update your details anytime in the Profile → Edit Profile Settings.

Can I create more than one account using the same phone number?

No, for safety and authenticity, one mobile number is allowed for one account only.

Payments & Safety (Coming Soon)

Are payments done inside the app or offline between users?

Currently, payment happens directly between buyer and seller outside the app after final agreement.

How safe is my data and transaction history?

Your data is protected with secure systems and not shared with any third party without your consent.

Is there any escrow or payment protection feature?

Escrow-based secure payment is planned for upcoming versions for safer transactions.

Buy / Sell

Can I negotiate price inside the app?

Not Now but you can directly connect with interested buyers or sellers and discuss final terms before closing. The negotiation inside app will be launched soon and you will be notified.

How long does my listing stay active?

Listings usually stay active until you mark them as closed or until expiry based on app settings which could be 7-10 days.

How do I Buy/Sell potatoes on Potato Bazaar?

Go to the “Sell Potato” /“ BuyPotato” section, enter variety, quantity, location and expected price — your listing goes live after validation.

How do I find buyers or sellers near my location?

You can search or filter by location, variety and requirement to quickly find relevant buyers or sellers.

Can I post multiple listings for different varieties or locations?

Yes, you can create multiple listings as needed for different varieties, locations or dates.

Can I delete or edit my listing after posting?

Yes, you can easily edit or remove your listing anytime from your dashboard.

RFQ & Bulk Purchase

How is RFQ different from normal buy/sell posting?

RFQ is for large confirmed demand — multiple suppliers can quote and the buyer can choose the best offer.

Do I need separate verification to access RFQ?

Yes, RFQ access is given only to verified business or institutional accounts for authenticity.

How do suppliers respond to RFQs?

Verified suppliers can view the RFQ and submit their quote through separate RFQ portal.

Can I place an order for full or partial required quantity?

Yes, buyers have the flexibility to accept full or partial quantities depending on the offer and requirement.

Can farmers submit RFQs or only companies/processors?

RFQ is only for bulk Sellers/ buyers — farmers and small traders should use the normal Buy/Sell feature.

What is RFQ and who can use it?

RFQ (Request for Quotation) is for institutional or bulk buyers like processors, exporters and large traders.

Subscriptions & Plans

What benefits do paid plans offer over free users?

Paid plans will offer higher visibility, premium directory placement, advanced tools and exclusive business features.

How do I upgrade to a premium plan?

You can go to the subscription section and choose a plan to upgrade instantly.

Can I cancel or downgrade my subscription anytime?

Yes, you will have full control to manage, cancel or downgrade your plan anytime from the app settings.

Live Auctions (Coming Soon)

Are payments handled inside the auction module?

Currently, payment is done directly between buyer and seller after the auction. In-app secure payment will be added soon.

What is the live auction feature and how does it work?

It allows real-time bidding on potato lots, where buyers can place live bids and the highest bidder wins within the auction window.

Can I see bidding history or highest bid in real time?

Yes, the current highest bid and bidding activity are visible live during the auction.

How do buyers participate in a live auction?

Buyers can join the auction from the app, view live price updates and place bids before the auction timer ends.

Who can host auctions — farmers, traders or companies?

Verified sellers like farmers, traders or companies can host auctions depending on business type and approval status.

Mandi Price & Market Intelligence

Can I see mandi prices of different states or only nearby mandis?

Yes, you can check prices from multiple mandis across different states based on your interest or business need.

How often are mandi prices updated?

Prices are updated everday day using trusted market sources to keep data accurate and fresh.

Can I get alerts when mandi price crosses a specific rate?

Yes, you can set price alerts and the app will notify you when the rate reaches your target.

Does the app show export prices or international potato trends?

The app will gradually include export and international trends for better decision-making.

WhatsApp & Customer Support

Can I get daily mandi price alerts on WhatsApp?

Yes, WhatsApp mandi alerts and updates can be enabled from your profile settings.

Is 24x7 support available or only during business hours? (Coming SOON)

Support is available during extended business hours, and 24x7 assistance will be rolled out gradually.

How can I reach customer support? Phone or WhatsApp?

You can contact support directly through WhatsApp or in-app chat for quick assistance.

Crop Diagnostic & Advisory

Is advisory free or paid?

Basic advisory may be free while advanced expert consultation could be part of a premium plan.

Can I talk to an agriculture expert directly through the app? (Coming SOON)

Yes, expert consultation will be available soon through chat or call for verified users.

Can I upload crop images to get disease detection or advisory?

Yes, you can upload photos and receive expert guidance on crop health and solutions.

Directory & Services

Are there premium or featured slots for top visibility?

Yes, businesses can take premium placement for higher visibility and branding.

Are directory listings verified?

Yes, verification steps are used to ensure only authentic and trusted profiles are visible.

How can I contact a business listed in the directory?

You can view contact details or directly connect through call or WhatsApp from within the app.

Who can list their business in the directory?

Any genuine business or service provider related to the potato value chain can list their profile.

What is the directory section?

It is a verified business listing of seed suppliers, cold storages, logistics providers, traders, exporters and other service providers.

Logistics & Support Services (Coming Soon)

Can Potato Bazaar arrange transport or cold storage?

It is a verified business listing of seed suppliers, cold storages, logistics providers, traders, exporters and other service providers.

Can I track shipment or logistics inside the app?

Tracking features will be available as logistics integrations go live in upcoming updates.

Does Potato Bazaar handle insurance or payment security?

At present, arrangements are direct between user and service provider. Insurance and secure escrow services will be added soon.

Still have a question? Visit Help & Support or contact us.